Privacy Policy

Effective Date: 11-Apr-2026

Welcome to our website. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

• Service-related details (e.g., camera issues, installation requests)

• IP address and device information

2. How We Use Your Information

We use your information to:

• Provide installation and troubleshooting services

• Respond to your inquiries and support requests

• Improve our website and services

• Contact you via phone, email, or SMS regarding your request

3. Call Tracking & Recording

For quality and training purposes, calls may be recorded. By contacting us, you consent to such monitoring and recording.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Analyze website traffic

• Improve user experience

• Run advertising campaigns

5. Third-Party Services

We may use third-party tools and platforms such as:

• Google (for analytics and advertising)

• YouTube (for advertising)

These services may collect data in accordance with their own privacy policies.

6. Data Sharing

We do not sell or rent your personal information. We may share your information only:

• To provide services requested by you

• When required by law

7. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Opt out of communications

To make such requests, contact us at the details below.

9. Disclaimer

We are an independent service provider offering installation and support services for smart home devices. We are not affiliated with any brand or manufacturer.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Phone: 800-687-0679

• Email: info@securecamassist.com

• Website: www.securecamassist.com

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.